Keep your team from “goin’ to Abilene.”
Many years ago, Professor Jerry B. Harvey’s research showed him that the fundamental problem of contemporary organizations is not conflict, but rather the inability to cope with agreement. He found that most agreement in teams is actually false consensus. This occurs because many people feel that they’ll be ridiculed or censured if they voice objections. This often leads groups to act on inappropriate goals and sets them up for organizational failure.
CRM Learning’s all-time best-selling training video program, The Abilene Paradox, 2nd Edition, dramatizes mismanaged agreement in organizational and personal settings. In it, Dr. Harvey brilliantly describes the psychological causes, and the cure, for “goin’ to Abilene”.
Trainers find that the video’s scenes on a single central theme – managing agreement within a group – remain effective illustrations of a problem that is more prevalent today than ever.
Our workshop includes exercises for a flexible training design to help participants learn:
- The 5 psychological principles of The Abilene Paradox
- How to avoid false consensus and achieve effective decision-making within a group